Read thoroughly the FAQ about the COVID-19 emergency.
In order to help you better understand the current situation, we have thought of giving you some answers to the questions you possibly are asking yourself right now. We hope we will be a support for you both, in case you have already booked your holidays and if you have not yet.
Yes, you can. The hotel opening is planning. In order to ensure a safe and healthy environment we are implementing a COVID19 Health and Safety Plan, which we continue to update to be sure it meets the current guidelines issued by our local health authorities to prevent the spread of the virus. The safety, health and wellbeing of our guests and team members, has always been and will continue to remain our top priority. To make a reservation, you can book directly through our website or contact us at info@touringcaorle.it. Please be aware that at this time we are receiving a large number of requests. Therefore, we apologize for any delay in getting back to you.
If you book directly through our website, a deposit of € 200,00 will be required. If you don’t feel confident using your credit card online (Visa or MasterCard) you can contact us at info@touringcaorle.it and pay the deposit by bank transfer. In order to help costumers fell more secure when making a future booking the deposit can be paid by June 15th.
If these travel restrictions should last until your scheduled arrival date by not allowing you to spend your holiday at our property, you can postpone your arrival to a later date in summer 2020 for free or exchange the deposit paid for a voucher with the same amount for a new reservation until 30/09/21.
If your scheduled arrival date falls within the period of the ban by not allowing you to spend your holiday at our property, you can postpone your arrival to a later date in summer 2020 for free or exchange the deposit paid for a voucher with the same amount for a new reservation until 30/09/21.
A refund of the deposit is not required according to the Italian law emergency legislation for COVID19. The law nr. 27 of April 24, 2020 states that the voucher of equal value meets the requirement of the refund.
If you voluntarily want to cancel your reservation and this is not due to travel restrictions set by Authority, you are not entitled to a refund of your deposit. This means that if there is no restrictions to travel on the date of your arrival, the cancellation of the reservation will end up with a loss of the deposit.
Check-in is from 01:00 PM and check-out non later than 10:00 AM.
The price includes the buffet breakfast, the beach service (1 sun umbrella, 2 sun beds per room) and one car place outdoor.
The tourist tax is not included in the price and it has to be paid at the check-in. The amount of it is €0,60 per person per day (only for people over 13 y/o).
Pets are not allowed in the hotel.
Yes, a covered garage is available for a fee (€ 5,00 per day) with advanced booking.
The hotel has a direct access to the beach and it is very proximate to the beach volley fields and to the children’s playground.
The city center of Caorle is just over 1 km from the hotel and can be pleasantly reached with a walk on the seafront in about 15 minutes.
The Hotel Touring has a wonderful sea-front position with direct access to the beach.
