In case, for serious, unforeseen reasons, you will have to cancel your booking, by giving us written notice, the deposit paid will not be lost if the cancellation is made up to 15 days before arrival. The deposit can be used for a reservation in our facilities during the current season or the following season.
In case of cancellation from 14th day before arrival, the deposit twill be withheld.
In case of delate arrival due to any circumstances, the whole amount - as per reservation – will be charged.
In case of early departure a fee equivalent to the cost of max. 3-night stay with bed and breakfast - starting from the real departure day - will be charged.
In the event that government restrictions on mobility between states or regions are in force during the period of your stay, such as the closure of borders or the obligation of quarantine upon return of the holiday, or your destination/area of residence is declared a “red zone” or one of the trip members is tested positive for the Covid-19 (certified by the relevant health body), you can choose whether to leave the deposit for a subsequent booking or request a refund.
However, our normal cancellation conditions apply:
- If you cannot or do not want to start the travel because you are worried about an infection
- If you cannot or do not want to start the travel because you are classified as a risk patient